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Sales and Delivery Terms

Guidelines for sales, delivery, and complaints at permordt.com

The following conditions apply to all online purchases and deliveries unless otherwise written agreement exists.

1. Offer

1.1 All offers are non-binding and are subject to stock availability unless otherwise explicitly stated.

2. Prices

2.1 If the material is covered by a price list used by the seller, the price is calculated based on the list valid on the delivery date.

2.2 Written offers made by letter, fax, or email are subject to stock availability. If an explicit acceptance deadline is not specified, the offer expires if acceptance is not received by the seller within one week after the offer date.

2.3 Oral, including telephone, quoted prices shall be considered non-binding offers.

2.4 All prices are stated in Norwegian kroner (NOK) and exclude value-added tax (VAT).

2.5 All prices in the online store are stated in Norwegian kroner excluding VAT.

3. Trade-in price

3.1 If the offer, order confirmation, or purchase agreement presupposes that the seller will take equipment in trade-in, the buyer bears the risk until the traded-in equipment is handed over to the seller. All trade-in prices are set on the condition that the traded-in equipment is handed over to the seller in the same condition as when inspected by the seller, except for normal wear and tear from normal use until delivery, and that it has been properly maintained and inspected until delivery to the seller. If the value of the traded-in equipment, due to circumstances the buyer bears the risk for, does not match the stated trade-in price, the difference is adjusted on the cash part of the purchase price.

4. Delivery conditions (force majeure)

4.1 The following circumstances exempt from liability if they prevent fulfillment of the agreement or make fulfillment unreasonably burdensome: labor disputes and any other circumstances beyond the control of the parties, such as fire, war, mobilization or military call-up of similar scope, requisition, seizure, currency restrictions, rebellion and unrest, lack of transportation means, general shortage of goods, restrictions on fuel, as well as deficiencies or delays in deliveries from subcontractors caused by any of the aforementioned circumstances. Such circumstances only exempt from liability if their impact on the fulfillment of the agreement could not have been foreseen at the time of the agreement.

4.2 The party wishing to invoke liability exemption as mentioned in point 4.1 must immediately notify the other party in writing of the cause and duration of this. In case of force majeure at the buyer, the buyer shall cover the costs incurred by the seller to secure and protect the equipment.

4.3 Regardless of what is otherwise provided in these delivery conditions, either party may rescind the agreement with written notice to the other party if fulfillment is hindered for more than 6 months by an event mentioned in point 4.1.

5. Delivery time

5.1 The parties may agree that delivery shall take place on a specific date or within a specific period after the conclusion of the agreement. This presupposes that all information necessary for the order has been received by the seller at the time of the agreement.

5.2 For goods not in stock with the seller, the seller shall immediately inform the buyer of this and the expected delivery time.

5.3 If the seller does not deliver within the delivery time, the buyer has the right to demand delivery within a final and reasonable deadline, and may specify that the purchase will be rescinded if delivery does not occur within this deadline. If delivery does not occur within the specified deadline, the buyer has the right to rescind the agreement in writing.

5.4 If the buyer does not rescind the agreement, he has no right to compensation due to delay from the seller's side.

5.5 For online orders, the delivery time is usually 7–14 days unless otherwise specified in the order confirmation.

6. Packaging

6.1 Packaging is carried out as carefully as possible according to the seller's best judgment, and at the buyer's expense if packaging is not included in the price. Return of packaging is only refunded after prior written agreement.

7. Shipping

7.1 Any shipping is only carried out according to the buyer's instructions and at the buyer's expense and risk. If the buyer has not specified a particular shipping method, one is chosen at the seller's best judgment.

7.2 When purchasing from permordt.com in its online store, the shipping cost is 250 NOK. For deliveries outside Norway, special shipping prices apply. Contact customer service for further information.

8. Brochures and drawings

8.1 Brochures and drawings as well as technical data are indicative, and reservations are made for construction changes.

9. Weight indication

9.1 Weight indications are approximate and intended as guidance for calculating costs and foundations.

10. Reservation of ownership and right of withdrawal

10.1 The seller reserves the ownership of the sale item until the entire purchase price including VAT is paid. If it is agreed that parts of the purchase price shall be paid more than 3 months after delivery, the seller's reservation of ownership shall be stated in the purchase agreement that the buyer must sign.

11. Payment

11.1 The payment deadline runs from the time of delivery.

11.2 In case of delayed payment, a late fee is charged according to applicable rules or practice.

11.3 The seller may require cash payment or security for payment.

11.4 Set-off can only occur if the counterclaim is undisputed.

11.5 Failure to pay is considered material breach and gives the seller the right to stop deliveries.

11.6 Complaints do not give the right to withhold payment.

11.7 For card payments, the amount is deducted upon shipment.

11.8 For special goods, own payment terms apply, such as machines or equipment ordered in the online store.

12. Right of complaint

12.1 Complaints must be made in writing and received by the seller no later than 6 working days after the delivery has taken place. For defects and errors that cannot be detected through thorough examination of the delivered, the complaint must be made no later than 6 working days after the error/defect could have been discovered with normal diligence. In any case, the complaint must be made within the period specified below. The complaint period applies to all types of defects and errors and is absolute, as the seller disclaims any responsibility for defects and errors complained about after the expiry of the period, as well as in cases where the conditions mentioned under "remedy of defects" are not met.

13. Remedy of defects

13.1 The seller commits to remedy all defects caused by errors in design, material, or production by repairing or replacing the material in accordance with points 13.2–13.15 below.

13.2 The seller's responsibility applies only to defects that manifest within one year from the date the material was delivered. If the material is used more intensively than agreed or as assumed at the time of the agreement, this period is proportionally shortened.

13.3 For parts that are replaced or repaired according to point 13.1, the seller assumes the same obligations as for the original material for one year. For other parts of the equipment, the period mentioned in point 13.2 is extended only by the time the equipment could not be used due to the defects mentioned in point 13.1.

13.4 The buyer shall give written notice of a defect to the seller without undue delay after the defect has manifested, and no later than two weeks after the expiry of the period mentioned in point 13.1, cf. points 13.3 and 13.14. The notice shall contain a description of how the defect manifests. If there is reason to believe that the defect may cause damage, notice shall be given immediately. If the buyer does not notify the seller in writing of a defect within the specified periods, the buyer loses his right to make claims regarding the defect.

13.5 After receiving written notice from the buyer in accordance with point 13.4, the seller shall remedy the defect without undue delay. The seller bears the costs in accordance with points 13.1–13.13. Repair is carried out at the buyer's location unless the seller finds it appropriate for the part or equipment to be returned for repair or replacement at the seller's location. If disassembly and assembly require special knowledge, the seller is obliged to perform this. If special knowledge is not necessary, the seller's obligation is deemed fulfilled upon delivery of the repaired or replaced part.

13.6 If the buyer has given such notice as mentioned in point 13.4, and it turns out that there is no defect for which the seller bears responsibility, the seller has the right to compensation for the work and costs incurred by the complaint.

13.7 If disassembly and assembly involve interference with anything other than the equipment, the work and costs are borne by the buyer.

13.8 All shipping related to repair or replacement shall be at the seller's expense and risk. The buyer shall follow the seller's instructions regarding the shipping method.

13.9 The buyer shall cover additional expenses incurred by the seller in remedying defects if the equipment is located elsewhere than the agreed destination or, if not agreed, the delivery location.

13.10 Defective parts replaced in accordance with point 13.1 shall be made available to the seller and become the seller's property.

13.11 If the seller does not fulfill his obligations within a reasonable time in accordance with point 13.1, the buyer may give the seller a final deadline for fulfillment in writing. If the obligations are not fulfilled within the specified deadline, the buyer may, at his own discretion:

A: Have necessary repairs carried out and/or new parts supplied at the seller's expense and risk, provided this is done in a reasonable and fair manner, or
B: Demand a proportional price reduction, but a maximum of 15% of the agreed purchase price. If the defect is substantial, the buyer may rescind the agreement by written notice to the seller. The buyer also has the right to rescind if the defect after measures mentioned under A still remains substantial. Upon rescission, the buyer may claim compensation for his loss, but a maximum of 15% of the agreed purchase price.

13.12 The seller's responsibility does not include defects caused by material supplied by the buyer or by constructions prescribed or specified by the buyer.

13.13 The seller's responsibility only covers defects that occur during the agreed work and with correct use of the equipment. The responsibility does not include defects caused by circumstances arising after the risk has been transferred to the buyer. This includes, for example, defects caused by inadequate maintenance, incorrect assembly performed by the buyer, modifications made without the seller's written consent, or incorrect repairs performed by the buyer. The responsibility also does not include normal wear and tear.

13.14 Regardless of the provisions in points 13.1–13.13, the seller's liability for defects does not extend beyond one year from the period mentioned in point 13.2.

13.15 The seller has no responsibility for defects beyond what is prescribed in points 13.1–13.14. This includes any loss the defect may cause, including operational loss, loss of profit, and other consequential economic losses. The limitation does not apply if the seller has demonstrated gross negligence.

14. Used tools and machines

14.1 Used tools and machines are sold as inspected by the buyer without liability for the seller, unless there is fraud or legal defects.

15. Product liability

15.1 For product liability, the applicable rules in Norwegian law apply.
15.2 However, the seller is never responsible for operational loss, lost work profit, or other indirect losses.

16. Non-derogable legal provisions

16.1 The above sales, delivery, and complaint conditions do not apply to the extent they conflict with non-derogable legal rules or case law. In such cases, the remaining provisions remain valid between the parties.

17. Return and refund of goods

If the purchase proves to be faulty, or the goods do not meet your expectations, you must contact Junget for further agreement before returning the goods. No goods are refunded without prior agreement. Shipping costs for returning goods are covered by the buyer.

18. Right of withdrawal

There is no right of withdrawal

19. Legal name and address

Per Mordt AS - Østensjøveien 18 - NO - 0661 Oslo - ORG 914396476